Privacy Policy

Who we are

Shandong Hydrose Health Technology Co., Ltd. ("we", "us"), Jinan, Shandong, China, operates this website and is the controller of the personal data described below. You can reach us at s827441930@gmail.com.

What we collect

Information you submit through our inquiry forms: your name, company, country, email address, WhatsApp or phone number, product of interest, estimated quantity, target market and the message you write.

Technical information processed automatically when you visit the site, such as your IP address, browser type and the pages you request. Our hosting provider processes this to deliver the site, keep it secure and diagnose faults.

Why we use it

To answer your inquiry, recommend suitable products and prepare a quotation; to negotiate and perform a contract if you place an order; to provide after-sales support; and to meet our legal and accounting obligations.

We do not sell your personal data, and we do not use it for advertising.

Legal basis

Where the EU or UK GDPR applies, we rely on your consent when you submit an inquiry, on the performance of a contract when we quote or supply goods, and on our legitimate interest in responding to business inquiries and keeping the site secure.

Cookies

This website does not set advertising or analytics cookies of its own. If we add analytics in future, this policy will be updated and, where required, we will ask for your consent first.

Who we share it with

Our website hosting and form-processing provider, which stores form submissions on our behalf; our logistics and customs partners where you ask us to arrange shipping; and professional advisers or authorities where we are legally required to disclose information.

Providers acting on our behalf are only given the data they need to perform their task.

How long we keep it

Inquiry records are kept for as long as needed to handle your request and to maintain our business relationship. Records relating to orders, invoices and customs documentation are kept for the periods required by applicable tax and commercial law.

Your rights

You can ask us for a copy of the personal data we hold about you, ask us to correct or delete it, object to or restrict certain processing, or ask us to transfer it to another provider. Contact us at s827441930@gmail.com and we will respond within the time required by applicable law.

If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.

International transfers

We are based in China, so the information you submit is transferred to and processed in China. We take reasonable steps to protect it in line with this policy.

Changes to this policy

If we change how we handle personal data, we will update this page and revise the date below.